Terms of service

Terms of Service

Welcome to Broguess, your trusted destination for premium fashion apparel. By accessing our website https://broguess.com and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

  • Business Name: Broguess
  • Website: https://broguess.com/
  • Business Address: Kanaalkade 57, 1811LS, Alkmaar, North Holland, The Netherlands
  • Phone: +1 123 456 789
  • Email: support@broguess.com
  • Business Hours: Monday to Friday, 09:00 AM - 06:00 PM GMT

2. Order Processing

All orders are processed within 1-3 business days after purchase. Orders placed before 6:00 PM GMT on business days will be processed the same day. Orders received after this cut-off or on weekends/public holidays will be processed the next business day.

Please note that currently, we only accept and ship orders within the United Kingdom.

3. Shipping & Delivery

We offer free standard delivery. Estimated delivery times range from 20 to 30 business days from order date, including processing and transit times.

4. Returns and Exchanges

We want you to be happy with your purchase. Returns are accepted within 30 days of delivery, subject to our Return & Refund Policy. Certain items (e.g., personalized or intimate wear) may be non-returnable.

5. Pricing and Payment

All prices are displayed in USD ($). We accept major credit/debit cards including Visa, Mastercard, and American Express, as well as other payment methods available at checkout.

6. Product Information

We strive for accuracy in product descriptions, images, and pricing. However, actual product colors may vary due to monitor/display settings. Broguess reserves the right to modify prices or product details at any time without prior notice.

7. Account Security

If you create an account, you are responsible for maintaining its confidentiality. Notify us immediately if you suspect unauthorized access.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your data.

9. Limitation of Liability

Broguess shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase price of the affected products.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page with the effective date. It is your responsibility to review these terms periodically.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom. Any disputes arising will be resolved exclusively in the courts of the United Kingdom.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

  • Email: support@broguess.com
  • Phone: +1 123 456 789
  • Business Address: Kanaalkade 57, 1811LS, Alkmaar, North Holland, The Netherlands

By using our website and services, you confirm that you have read, understood, and agreed to these Terms of Service.

Effective Date: July 1, 2025