Privacy policy

Privacy Policy

At Broguess, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website broguess.com or interact with us in any way. By accessing our website and using our services, you agree to the practices described below.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Your name, email address, phone number, billing and shipping address, and payment details.
  • Order & Transaction Data: Purchase history, order contents, transaction dates, shipping method, and payment confirmation.
  • Technical Information: IP address, browser type, operating system, device type, referral URLs, and session time collected through cookies and analytics tools.
  • Account Data: If you create an account, we collect login credentials and preferences.
  • Marketing Preferences: Your responses to marketing emails or promotions (opt-ins or unsubscribes).

2. How We Use Your Information

Your information is used for the following purposes:

  • ✅ To process and fulfill orders, including confirming purchase, processing payments, and shipping products.
  • ✅ To provide customer support and respond to inquiries or complaints.
  • ✅ To personalize your shopping experience and improve our website performance.
  • ✅ To send you marketing communications with your consent, including offers, updates, and promotions (you can opt out at any time).
  • ✅ To detect fraud, prevent abuse, and comply with legal obligations or court orders.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties to operate our business effectively, including:

  • Payment gateways (e.g., Stripe, PayPal) for secure transaction processing.
  • Shipping partners for delivering your order.
  • Analytics and marketing services (e.g., Google Analytics, Meta Ads) to improve customer experience and site performance.
  • Legal or government authorities if required by law.

4. How We Store and Protect Your Information

We implement appropriate technical and organizational safeguards to protect your data, including:

  • 🔒 SSL encryption for secure communication
  • 🔒 Encrypted payment processing via third-party gateways
  • 🔒 Secure servers and firewalls
  • 🔒 Restricted access to authorized personnel only

Your personal data will be stored only as long as necessary for the purposes described or as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and serve targeted ads. You may control or disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

  • 🧾 Access the personal data we hold about you
  • 🧽 Request correction or deletion of your data
  • 🚫 Withdraw consent for marketing communications
  • 🔐 Request data portability or object to certain data processing

To exercise your rights, please email us at support@broguess.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies separately.

8. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us with data, please contact us immediately for removal.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email or site notification.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: support@broguess.com
  • Phone: +1 123 456 789
  • Address: Kanaalkade 57, 1811LS, Alkmaar, North Holland, The Netherlands

Effective Date: June 26, 2025